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Delivery

UK Delivery

This our standard delivery procedure. Next day delivery (UK Mainland) is £1.25 per Kilogram (kg) ~ [approx £2.50 per pack]

Order Placed (before 4pm) Order Delivered (8am-8pm)
Monday Tuesday
Tuesday Wednesday
Wednesday Thursday
Thursday Friday
Friday Monday
Saturday Tuesday
Sunday Tuesday

 

Certain remote areas and offshore locations will take longer than one day and be delivered in normal working hours between 8am - 8pm. Deliveries to Northern Ireland can take up to 2 working days longer. Deliveries to the Scottish Highlands and Islands (including Isles of Scilly, Isle of Man and Scottish Islands) may take 2-3 working days longer. Deliveries to the Channel Islands and The Isle of Wight can take 1-2 working days longer. This can be longer if an item is held at customs.

Couriers will require a signature to ensure safe receipt of your goods. If you are not available to collect and sign on the courier’s first visit they may leave it with a neighbour, or in a safe place (i.e. hidden from sight and protected from the rain). A calling card will be posted through your door to let you know this has been done. If there is no safe place a calling card will be left with the courier’s contact number to arrange re-delivery. Our couriers typically deliver Monday to Friday, 8am - 8pm.

The couriers will attempt re-delivery up to a maximum of three (3) times and if delivery is not successful after the third attempt they will return the goods to us and we will issue a refund. We reserve the right to re-charge the delivery cost for re-delivery.  


Split Delivery:

We may split delivery of your order into several parts based on stock availability. You will not be charged extra for this facility. We will send you two dispatch confirmation e-mails to advise you of which items have been dispatched in each parcel.

 

International Delivery

We now deliver to Europe, USA and Canada. If you can't find the country you live in on the drop down at the checkout page when selecting the country of delivery, it unfortunately means that we do not deliver to where you live you right now. We are adding new delivery destinations all the time so make sure you check back soon.

Ireland: £1.50 per Kilogram (kg) ~[approx £3 per pack] -- (2-3 working days)

Europe: £2.00 per Kilogram (kg) ~[approx £4 per pack] -- (3-5 working days)

Rest of the World: £2.00 per Kilogram (kg) ~[approx £4 per pack] -- (5-14 working days)

 

If you have a query about delivery, please contact info(at)madamragewholesale.com